Services

Agents

Capable of obtaining 40-70% Bilingual Agents with accent free communication.

Flexible scheduling environment.

Progressive Performance Management Plan

Competitive tiered benefits and compensation plan.

Team Oriented Working Environment

Human Resources & Support Staff

Effective hiring and recruiting processes with a standardized process for prescreening applicants.

Each candidate is given a computer skills test.

Each candidate receives both a customer service and sales skills assessment.

Each candidate receives a behavioral evaluation.

Each candidate will participate in role playing activities to validate oral communications skills.

Background Checks Available, if applicable.

Our business culture is flexible and has the ability to grow.

Recruiting efforts allow for an extended labor pool with local college campuses and established relationships with the Department of Labor, temporary agencies and networking with other local call centers.

Our Human Resource functions are customizable based on the requirement of the contact we will be handling for you.

We hire new associates based on what your business requirements are. We focus on the job description of the position you want us to service for you.